Warranty



*The warranty period starts from the first date of delivery and will not renew with exchange or servicing.

Please note that any spare parts and servicing are chargeable if they do not fall under factory defects and/or the warranty has expired.

Product Type Limited Warranty Period Coverage on Manufacturing Defects
Stainless Steel Kitchen Cabinet 3 Years Covers defects in material or workmanship under normal use.

  • Excludes normal wear and tear
  • No metal scrubbing or harsh chemicals such as chlorinated detergents 
  • Remove food stains immediately such as not to leave salt, soy sauce, water, dirt, knives and any material other than stainless steel on the surface for a long time.
  • No hot oil, boiling water, or hot cookware directly on surface

Manufacturer’s decision on defects shall be final. That any spare parts and servicing are chargeable if they do not fall under factory defects and/or the warranty has expired.

Mattress 10 Years 1st Year: Free repair or replacement (excluding transport & upholstery).
2nd–10th Year: Service charge applies.

  • Body impressions are normal and not covered
  • Foam sagging covered under normal use
  • Proper flat foundation required
  • Use mattress protector

Warranty is void if misused or damaged by poor foundation.
Click to view Dr Care Warranty

Dining Table 1 Years Covers manufacturing defects and mechanism under normal residential use.

  • Excludes scratches, stains, and discoloration
  • No damage from heat, moisture, or misuse
  • Improper cleaning not covered
Coffee Table 1 Years Covers defects in mechanism and workmanship.

  • Excludes surface damage and wear
  • No liquid or heat damage
  • Improper handling not covered
Sofa 1 Years mechanism
5 Years structure 

     Covers structural frame and mechanism defects.

  • Upholstery, cushions and mechanism covered for 1 year only
  • Fabric wear, fading, or pilling excluded
  • Damage by pets, spills, or misuse not covered


What will we do to rectify the defects?


We will examine the product and decide, at our sole discretion, if product is eligible for the limited warranty. If eligible, our Service Team will offer to:

  • Repair or refurbish the defective product
  • 1 to 1 exchange with the same or comparable product
  • 1 to 1 exchange with an alternative product, if we no longer carry a similar product
  • What is not covered under this Warranty Scheme?
    1. Used inappropriately, abused, or misused
    2. Damage or deterioration of products due to normal wear and tear.
    3. Altered without authorization by Living Solution
    4. Cleaned with wrong cleaning methods or products
    5. Damaged due to any impacts or accidents
    6. Placed outdoors or in humid environment
    7. Bought as display sets
    8. Transferred from buyer to another party
    9. Damaged due to pest infestations
    10. Exported out of Singapore

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